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Quality Awareness for Supervisors


To complete effectively most industries now recognize that their success will be linked to their application of sound quality concepts. Whether their procedures are formal (e.g. BS5750/IS09000) or rely on employee attitude development (e.g. Total Quality Management), all Supervisors and first line Managers will need to fully understand how successful quality strategies work and particularly their role in achieving the desired results.

Aims and Objectives

This workshop will raise delegates awareness of the structure of a successful quality system and help them develop the right attitudes to ensure effective implementation.

The Course Covers

Who Should Attend

Supervisors and line Managers responsible for developing and/or implementing a quality initiative in their workplace.

Course Duration

One day


Certificate of Attendance



London: 020 8819 9561
Birmingham: 0121 374 0078
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Manchester: 0161 660 7660
Norwich: 01603 857 877
Glasgow: 0141 530 7710

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