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Harassment and Bullying - Advisor/Officer Training

Introduction

This course has been designed for those staff with responsibility as contact person for employees complaining of harassment and bullying.

Their role requires them to obtain accurate facts from the employees of their complaint and assess the circumstances, strength and clarity of the case; also to advise the employee on their position (possibly explain options etc) and help support them in dealing with their work situation.

This course focuses in particular on the interpersonal skills necessary in working with both the complainants and those having complaints brought against them.

The Course Covers

Course Duration

Two days

Certification

Certificate of Attendance

orders

VISA MC


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Glasgow: 0141 530 7710

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