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The Art of Negotiating - DVD


Making sure both parties win.

The dramatic sequences in the Art of Negotiating DVD powerfully demonstrate the techniques participants can learn and apply to reach a ‘win-win’ result every time.

Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, her housekeeper and the local builder. She tries, unsuccessfully, to resolve her problems by arguing and by buying peace. George (John Alderton) comes to her rescue by teaching her the four stages of a successful negotiation: preparing, discussing, proposing and bargaining.

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