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Telesales Skills - The Telephone Business CDROM

Introduction

Ending Questions - This programe is easily customisable

The telephone is probably the most important tool in business, yet it's often the most poorly used. So how do you ensure call quality?

Imagine the value of a training system that gave guidance on exactly how to handle the different conversations your people have, how to start and end calls, how to respond to difficult callers and situations.

The Telephone Business has been developed by experienced trainers and innovative technical team. The product is an interactive version of a successful classroom course, run for a wide range of clients over the past 5 years. This powerful package gives your training department an off-the-shelf product with all the benefits of a bespoke programme, at an unbeatable price.

Unique features:

Practice Sessions - Easily Customisable

System includes:

Available as single user cdrom or networkable.

Cost

Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

VISA MC


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All NEBOSH, IOSH, IFE, IEMA and City & Guilds courses are run through authorised centres

Online Course


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